What is a job leveling framework?
A job leveling framework is the written set of ordered levels an organization sorts its roles into, each with a clear scope, title and set of expectations.
Updated
In short
Job leveling puts every role on a set of ordered levels, such as Coordinator, Generalist and Manager, and writes down what each level expects. A job leveling framework holds the level definitions; a job leveling matrix lays them out as a grid of levels against skills. Titles, promotions and pay can then follow the same levels.
What a job leveling framework contains
A short list of levels, each with a title and a one-line summary of its scope: how much guidance the person needs, how far their work reaches and which decisions they own.
For each level, the skills it expects and the rating it expects them at. This is what turns a list of titles into something people can be assessed against.
Often a separate manager track that starts at a set level, so people can keep growing without managing others.
Read: What is a career ladder?
What a job leveling matrix is
A job leveling matrix is the same framework laid out as a grid: the levels across the top and the skills or criteria down the side. Each cell says what that level expects.
Many organizations share one set of level definitions across departments and add each department’s own skills underneath. That keeps a level 3 in sales comparable with a level 3 in engineering.
Read: What is a skills matrix?
How many levels to use
There is no single right number. With too few levels, people wait years between promotions; with too many, the steps between them stop meaning anything.
Start with the levels you can describe clearly today. It is easier to split a level later than to merge two levels that people already hold.
How to build a job leveling framework in 5 steps
List the roles you have
Write down every role in one department and order them roughly by scope, from the narrowest to the widest.
Group them into levels
Put roles of similar scope on the same level, even if their titles differ today.
Write what each level expects
One or two lines per level on scope, autonomy and impact, then the skills each level expects and at what rating.
Decide on a manager track
Decide whether managing people is a separate track, and at which level it starts.
Rate people against it
Compare each person with the level they hold and the next one up, so the levels show real skill gaps, not just titles.
Example
| Skill | Area | Staff Accountant | Senior Accountant | Accounting Manager | Financial Controller | Finance Director |
|---|---|---|---|---|---|---|
| Account Reconciliation | Core Accounting | Basic | Proficient | Advanced | Advanced | Advanced |
| Month-End Close Management | Close & Reporting | Novice | Basic | Advanced | Expert | Expert |
| Financial Controls and Segregation of Duties | Controls & Audit | Novice | Basic | Proficient | Advanced | Expert |
| Annual Budget Building | Planning & Analysis | Novice | Basic | Proficient | Advanced | Expert |
A real five-level finance and accounting job leveling matrix: the levels run across the top, the skills down the side. Reconciling accounts is expected from the first level and stops rising at Advanced, while running the month-end close starts at Novice and reaches Expert by the fourth level.
Source: Finance & accounting career path
Want to know how other employers level these roles? See the finance and accounting levels study
Download the full finance and accounting job leveling matrix (Excel)
Job leveling vs career ladder
A career ladder is the set of levels in one line of work, such as human resources. Job leveling is the wider practice that produces those ladders and keeps them consistent across the whole organization.
Levels are also not the same as pay bands. Levels describe scope and expectations; pay bands are usually attached to the levels afterwards.
Read: What is a career ladder?
Common mistakes
Levels defined only by title
A title like Senior says little on its own. Without a written scope and expected skills, two people with the same title can be doing very different work.
A different meaning in each department
If level 3 means one thing in sales and another in engineering, comparisons and promotions across teams stop being fair.
Too many levels
Very small steps make promotions feel arbitrary and make the framework hard to keep up to date.
Never checking people against it
A framework nobody is assessed against becomes a document on a shelf. Rate people on the skills each level expects.
Frequently asked questions
What is job leveling?
Job leveling is sorting the roles in an organization into ordered levels, each with a clear scope, title and set of expectations, so that titles, promotions and pay follow one consistent structure.
What is a job leveling framework?
It is the written set of level definitions: for each level, a title, a summary of scope and autonomy, and the skills it expects. Many organizations share one framework across departments.
What is a job leveling matrix?
It is the framework as a grid, with the levels across the top and the skills or criteria down the side. Each cell describes what that level expects.
How many job levels should a company have?
There is no fixed number. Use as many levels as you can describe clearly and tell apart, and add more as roles grow.
What is the difference between job leveling and a career ladder?
A career ladder is the set of levels in one line of work. Job leveling is the practice of building those ladders and keeping the levels consistent across the organization.
Can I start from a ready-made job leveling framework?
Yes. The free Competrace library has ready-made levels, with the skills each level expects, for human resources, sales, software engineering and other departments.
Further reading
- Classifying General Schedule Positions (U.S. Office of Personnel Management)
- Competence and competency frameworks (factsheet) (CIPD)
Related
- More real examples: Software engineering career path · Product management career path · B2B sales career path
- Other definitions: Skills matrix · Competency matrix · Competency framework · Career ladder · Career framework · Skills gap analysis · Competency model · Promotion readiness · Job title hierarchy
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